Show Off Home
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Privacy Policy

Privacy Policy

Effective Date: 31 May 2025

1. Introduction

Welcome to Show Off Home Improvements (“we”, “our”, or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, showoffhomeimprovements.co.uk.

2. Information We Collect

We may collect and process the following data:

  • Personal Identification Information: Name, email address, phone number, and postal address.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Data

You directly provide us with most of the data we collect. We collect data and process data when you:

  • Fill out a contact form or request a quote.
  • Subscribe to our newsletter.
  • Use or view our website via your browser’s cookies.

4. How We Use Your Data

We use your data to:

  • Respond to inquiries and provide quotes.
  • Manage our relationship with you.
  • Improve our website and services.
  • Send you promotional emails about products, services, offers, and other things we think might be relevant to you.

5. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: When you have given clear consent for us to process your personal data for a specific purpose.
  • Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
  • Legal Obligation: Processing is necessary for us to comply with the law.
  • Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party.

6. Sharing Your Data

We do not sell or rent your personal data to third parties. We may share your data with:

  • Service providers who assist us in operating our website and conducting our business.
  • Law enforcement or regulatory agencies if required by law.

7. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to those employees, agents, contractors, and other third parties who have a business need to know.

8. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for satisfying any legal, accounting, or reporting requirements.

9. Your Data Protection Rights

Under data protection laws, you have rights including:

  • Access: You have the right to request copies of your personal data.
  • Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Restriction of Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at:

Email: data.officer@showoffhomeimprovements.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. Visit www.ico.org.uk for more information.

10. Cookies

We use cookies to improve your experience on our website. Cookies are small text files placed on your device to collect standard internet log information and visitor behaviour information.

You can set your browser not to accept cookies, and you can remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. You may update your cookie preferences using the Cookie icon in the bottom-left corner of the website.

11. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies.

12. Changes to This Policy

We keep our Privacy Policy under regular review and may update it from time to time. We encourage you to periodically review this page to stay informed.

Last updated: 31 May 2025